- When you order online with Yoiscissors we store no financial information and we send you to the well known payment systems Sagepay and Google Checkout . These are two of the most secure online payment systems available, both offer consumer protection and independant review facilities therefore you have peace of mind for your online purchasing.
- Another option if you are not sure about using the cart is to call us and pay by any debit or credit card over the phone
- We give a satisfaction guarantees .
- Contact us by phone
on the numbers listed above for advice 9 am till 7.00 pm UK time.
- We POST FREE to the UK on orders over £100 and POST FREE Worldwide on orders over £199 .
- 14 day guarantee/exchange on unused returns. We check all scissors before posting for blade defects. Therefore if a scissor arrives in any condition but perfect please contact us immediately as dropped scissors with nicks in the blade cannot be accepted back after use!
- if you see product from a genuine website cheaper we will match or beat if we can.
- All our products are Genuine
- we are UK BASED and will try our utmost to dispatch within 24 hours POST UK SHOULD BE NEXT DAY (we will contact you if there is to be any delay ) IF ORDERED BEFORE 1PM ON FIRST CLASS OPTION OR 2-3 DAYS ON OTHER ( Tracking will be provided )
- WE HAVE OVER 30 YEARS HAIRDRESSING EXPERIENCE AND WILL OFFER ADVICE ON ANY SCISSOR
- WORLDWIDE SUPPLY
You can buy your scissors with complete confidence -
We we offer a 14 Day return service !
see our refund returns policy
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Our goal at YOI tm Hairdressing Scissors is to provide our customers with the finest quality hair scissors . Yoiscissors sell only scissors that we believe you the Artistic Director to the Junior stylist will love. A range of hair scissors that include Kasho, Joewell, Asahi , Akohhs - these are top end hairdressing scissors and we stock at them for you at Yoiscissors.
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For more aftercare advice see our Our Yoi Scissors Blog
. At YoiScissors we provide a full Hairdressing scissor servicing and
sharpening section, ( even hairdressing scissors not bought from us!)
To have your scissors carefully sharpened and serviced - see here for details.
Be assured that when deal with Yoiscissors you are dealing with a company whose founders have been
working in the hairdressing industry for over 30
years and who can be trusted to ensure you receive great advice on
which scissor would be best for you.
Make sure you beware of expensive imitations who give no support or backup.
We
are here to help you in your choice of Hairdressing scissor. And we are
happy to offer advice to help you when you are choosing your desired
scissors. Call us 08000467430 /or 07792419101 or email yoiscissors
We understand that occasionally customers wish to
return products to us and we are happy to meet our
obligations to refund or exchange according to our
policy below.
Before returning any goods, please e-mail us : yoiscissors@gmail.com,
quoting your order number and reason for returning
the goods and wait for a returns authorisation
code and returns delivery address details.
When you send your item back
to us with your code, we'll process the returned item then notify
you via e-mail of your refund or exchange. For
refunds, you can expect a
refund in the same form of payment originally used
for purchase within 30 days of our receiving
your return.
If you change your mind
and want to return the goods
If the goods have been delivered and you decide
you do not want to keep them, you MUST inform us of
your intention to return them to us within 7 days
of receipt of the goods by e-mail to yoiscissors@gmail.com,
quoting your order number, for us to issue an
authorisation code. The cost and method of
returning the goods to us must be borne/arranged
by you and the item must be back with us within 14
days of purchase, unused, undamaged, in its
original condition and packaging. Any items
returned to us which fail to comply with the above
may affect our ability to issue a full refund.
Please see "Exceptions" below.
We will refund the cost of the item (less our
carriage costs)
in the same form of payment originally used for
purchase within 30 days of our receiving your
return
Returning Incorrect Goods
If we've somehow
sent you an incorrect item, e-mail to yoiscissors@gmail.com,
quoting your order number for a returns
authorisation code and returns delivery address
details. Then send the incorrect item back
to us and we will refund the price you paid for
the item and your carriage cost (if you insert proof of
this cost inside the package). Please see
"Exceptions" below.
Returning Damaged or
Defective Goods
-
If the goods were damaged
in transit
If you take delivery of a Yoiscissors package and the contents have been
damaged in transit, you can return the item(s) to us within 30 days of receipt
for exchange, providing you notify us of such
damage within 7 days of receipt of the goods.
Please e-mail yoiscissors@gmail.com
quoting your order number for a returns
authorisation code and returns delivery address
details.
-
If the item is defective
If you take delivery of a yoiscissors product
and discover the item(s) to be defective in any
way, you can return the item(s) to us within 30 days of receipt
for exchange, providing you notify us of any
defect within 7 days of receipt of the goods.
Please e-mail yoiscissors@gmail.com
quoting your order number for a returns
authorisation code and returns delivery address
details.
Your rights to return goods are protected by
The Consumer Protection (Distance Selling) Regulations 2000, which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm
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